Master Degree Courses
MBA560E-TQM
Total Quality Control & Management
01. Disc 01 ( Public )
02. Disc 02 ( Public )
03. Disc 03 ( Public )
04. Disc 04 ( Member )
05. Disc 05 ( Member )
06. Disc 06 ( Member )
07. Disc 07 ( Prosumer )
08. Disc 08 ( Prosumer )
09. Disc 09 ( Prosumer )
10. Disc 10 ( Prosumer )
11. Disc 11 ( Prosumer )
12. Disc 12 ( Prosumer )
13. Disc 13 ( Prosumer )
14. Disc 14 ( Prosumer )
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Total Quality Control & Management
Chapter 01 Introduction of Quality
Chapter 02 Total Quality in Organizations
Chapter 03 Philosophies and Frameworks
Chapter 04 Focusing on Customers
Chapter 05 Leadership and Strategic Planning
Chapter 06 Human Resource Practices
Chapter 07 Process Management
Chapter 08 Performance Measurement and Strategic Information Management
Chapter 09 Statistical Process Control
Chapter 10 Quality Improvement
Chapter 11 Quality Control
Chapter 12 Statistical Process Control
Chapter 13 Reliability
Chapter 14 Building and Sustaining Total Quality Organizations
Professor’s resume
Dr. Han Looi Siew
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